Terms of Business
Last updated: September 2026
1. About Us
These Terms of Business apply to services provided by 5K Consultancy Ltd, the trading name of 5K Management Consultancy Services Ltd (“5K”, “we”, “us” or “our”).
Email: info@5kconsultancyltd.com
Website: www.5kconsultancyltd.com
By instructing 5K to provide services, accepting a quotation or proposal, or purchasing a service or support package, the client agrees to these Terms of Business unless alternative terms have been agreed in writing.
2. Our Services
5K provides professional business-to-business consultancy and support services, including:
- Compliance Reviews
- Compliance and licensing support
- Environmental Permitting support
- Environmental Management System support
- Business administration support
- Pre-paid Business Support packages
- Ongoing Compliance & Business Support
- Other consultancy and administrative services agreed with the client
The precise scope of work will be set out in the relevant quotation, proposal, email or other written agreement.
3. £595 Compliance Review
The Scrap Metal & Cable Recycling Compliance Review is currently priced at £595, unless otherwise agreed in writing.
The review is intended to assess information provided by the client and identify relevant compliance considerations and potential next steps.
The service includes a written Compliance Action Plan.
The Compliance Review does not include Environmental Permit applications, statutory application fees, specialist reports, Environmental Management Systems, Fire Prevention Plans or other separately quoted services unless expressly stated.
The review is advisory and does not constitute approval, certification or confirmation of compliance by a regulator.
4. Environmental Permitting Services
5K may provide support with Standard Rules and Bespoke Environmental Permit applications, permit variations, transfers, surrenders, Environmental Management Systems and related documentation.
Indicative prices displayed on our website are starting prices and do not constitute a quotation.
The final fee will depend upon the circumstances and scope of the work.
Any Environment Agency fees, local authority fees, statutory charges, specialist reports, surveys, drawings, assessments, technical qualifications or other third-party costs are separate unless specifically stated otherwise in writing.
5. Regulatory Decisions and No Guarantee of Approval
5K provides consultancy, application preparation and administrative support.
We cannot guarantee that an application, registration, licence, permit, exemption, variation or other regulatory submission will be accepted or approved.
Final decisions are made by the relevant regulator, local authority or other responsible body.
5K is an independent consultancy and is not part of, approved by or affiliated with the Environment Agency, a local authority or any other regulator, unless expressly stated otherwise.
Regulators may request additional information, impose conditions, reject applications or require further work.
Additional work outside the original agreed scope may incur additional fees, which will be discussed with the client before that additional work is undertaken.
6. Client Responsibilities
The client is responsible for providing information and documents that are accurate, complete and up to date.
Clients must inform 5K promptly of any information or changes that may affect the work being undertaken.
5K is entitled to rely upon information supplied by the client unless there is an obvious reason to question it.
The client remains responsible for the operation of their business and for complying with applicable laws, permits, licences, registrations, exemptions and regulatory requirements.
Engaging 5K does not transfer the client's legal or regulatory responsibilities to 5K.
7. Business Administration Support
Business Support may include document preparation and formatting, spreadsheets, data entry, record organisation, quotations, correspondence, email administration, customer or supplier follow-ups and other agreed administrative tasks.
Administrative support relating to compliance documentation does not automatically include specialist regulatory or environmental consultancy.
Where specialist advice or additional compliance work is required, this may be quoted separately.
8. One-Off Business Support
One-off Business Admin Support is currently charged at £100 per hour, with a minimum charge of one hour, unless otherwise agreed.
Where possible, we will agree the anticipated scope of work with the client before commencing.
If additional work becomes necessary, we will seek agreement before carrying out work materially outside the agreed scope.
9. Pre-Paid Business Support Packages
Our current pre-paid packages are:
5K Support 5 — 5 hours — £450
5K Support 10 — 10 hours — £850
5K Support 20 — 20 hours — £1,500
Pre-paid support hours are valid for three months from the date of purchase, unless otherwise agreed in writing.
Unused hours remaining after the validity period will expire.
Pre-paid hours may only be used for services falling within the agreed Business Support scope.
Specialist compliance consultancy, Environmental Permit applications, Environmental Management Systems and separately quoted professional services are not included unless expressly agreed.
10. Ongoing Monthly Support
Ongoing Compliance & Business Support is available from £395 per month, with the actual service and fee tailored to the client's requirements.
The scope, included hours or services, payment arrangements and any minimum commitment will be confirmed in writing before the service begins.
Work outside the agreed monthly scope may be charged separately with the client's agreement.
11. Quotations
Unless otherwise stated, quotations are based upon the information available to us at the time they are prepared.
If the scope of work changes, additional requirements arise or information subsequently provided materially affects the work required, we may provide a revised quotation or agree additional charges before proceeding.
A quotation does not oblige 5K to commence work until the engagement has been accepted and any required payment has been received.
12. Payment
Payment terms will be stated on the relevant quotation or invoice.
For fixed-fee services, pre-paid packages and certain consultancy services, 5K may require payment in full or a deposit before work begins.
Invoices must be paid by the due date stated on the invoice.
If an invoice becomes overdue, 5K reserves the right to suspend further work until outstanding sums are paid.
Where applicable, we also reserve our statutory rights concerning interest and recovery costs on late commercial payments. Current government guidance confirms statutory rights concerning interest and fixed recovery costs for qualifying business-to-business debts.
13. Cancellations and Changes
If a client wishes to cancel or postpone work, they should notify 5K as soon as possible.
Where work has already commenced, the client will remain responsible for fees relating to work reasonably undertaken up to the point of cancellation and for any non-refundable costs already incurred on the client's behalf.
Where a fixed-fee service has been substantially completed, the full agreed fee may remain payable.
Any specific cancellation arrangements included in a quotation or service agreement will take precedence over this general provision.
14. Statutory and Third-Party Fees
Unless specifically stated otherwise, 5K's professional fees do not include fees or charges payable to third parties.
These may include:
Environment Agency fees, local authority fees, application fees, annual subsistence charges, specialist consultant fees, surveys, laboratory testing, professional drawings, technical assessments, training or qualifications.
Where practical, these costs will be identified before the client commits to additional work.
15. Timescales
Any timescales provided by 5K are estimates unless expressly agreed otherwise in writing.
Regulatory application and decision times are outside our control.
5K is not responsible for delays caused by regulators, local authorities, third parties or delays in receiving information from the client.
16. Confidentiality
5K will treat confidential business information provided by clients appropriately and will not intentionally disclose it to third parties except where:
- necessary to provide the agreed service;
- authorised by the client;
- required by law;
- required by a regulator or other competent authority; or
- reasonably necessary to protect or exercise legal rights.
Personal information will be handled in accordance with our Privacy Policy.
17. Intellectual Property and Documents
Unless otherwise agreed, materials, templates, methodologies and documents developed by 5K for general use remain the intellectual property of 5K.
Once the relevant fees have been paid, clients may use final documents specifically prepared for their business for their own legitimate internal business and regulatory purposes.
Clients may not sell, commercially reproduce or distribute 5K templates or proprietary materials to third parties without our written permission.
18. Professional Advice and Scope
Our advice is based upon the information supplied by the client, the agreed scope of work and the regulatory information reasonably available at the time the work is undertaken.
Environmental and waste regulation can change.
Where circumstances change after advice or documentation has been provided, the client may need further advice or an updated assessment.
5K does not provide legal, tax, accounting or financial advice unless specifically qualified and engaged to do so.
Where specialist professional advice is required, clients should seek advice from an appropriately qualified professional.
19. Limitation of Liability
5K will provide its services with reasonable care and skill.
We will not be responsible for losses caused by inaccurate, incomplete or misleading information supplied by the client; a client's failure to follow advice; regulatory or legislative changes after the work was completed; or decisions or actions of regulators or other third parties.
Nothing in these Terms is intended to exclude or restrict liability where it would be unlawful to do so.
Liability clauses can have significant legal consequences, so I've deliberately avoided inserting an arbitrary figure such as “liability limited to the amount of our fees”.
20. Complaints
If you are dissatisfied with any aspect of our service, please contact us as soon as possible so that we have an opportunity to investigate and address the matter.
Complaints should be sent to:
We will aim to deal with complaints fairly and reasonably.
21. Ending Our Engagement
Either party may end an ongoing engagement by providing notice in accordance with any specific terms agreed for that service.
5K may suspend or end an engagement where, for example, invoices remain unpaid, necessary information is repeatedly not provided, continuing the engagement could breach a legal or professional obligation, or the working relationship has otherwise become impracticable.
Fees for work already undertaken and costs properly incurred remain payable.
22. Changes to These Terms
We may update these Terms of Business from time to time.
The terms applying to a particular engagement will normally be those accepted when the client instructed us, together with any subsequently agreed variations.
The latest website version will show its date of revision.
23. Governing Law
These Terms of Business and any dispute arising from them are governed by the laws of England and Wales.
The courts of England and Wales will have jurisdiction, subject to any mandatory legal rights or rules that apply.
24. Contact Us
5K Consultancy Ltd
Trading name of 5K Management Consultancy Services Ltd
Email: info@5kconsultancyltd.com
Website: www.5kconsultancyltd.com