Privacy Policy
Last updated: September 2026
1. About Us
5K Consultancy Ltd is the trading name of 5K Management Consultancy Services Ltd.
We provide compliance, environmental permitting and business support services to businesses across the UK.
For the purposes of UK data protection law, 5K Management Consultancy Services Ltd is responsible for the personal information described in this Privacy Policy.
If you have any questions about how we use your personal information, please contact:
Email: info@5kconsultancyltd.com
Website: www.5kconsultancyltd.com
2. Information We May Collect
We may collect and process personal information when you contact us, make an enquiry, request a quotation, purchase a service or work with us.
This may include:
Name and contact details — including your name, business name, email address and telephone number.
Business information — information about your business, its activities and the services you require.
Enquiry and correspondence information — information you provide through our website, email, telephone conversations or other communications.
Service information — information and documentation you provide where necessary for us to carry out consultancy, compliance, environmental permitting or business support services.
Payment and transaction information — records relating to quotations, invoices and payments.
Website information — technical information that may be collected when you use our website, depending on the cookies and technologies used by the website.
We ask customers not to provide personal information that is unnecessary for the service being requested.
3. How We Use Your Information
We may use personal information to:
- respond to enquiries;
- discuss and provide quotations for our services;
- provide agreed consultancy and business support services;
- communicate with customers about work being undertaken;
- prepare documentation and applications where instructed;
- maintain appropriate business and customer records;
- issue and manage quotations and invoices;
- comply with applicable legal, regulatory, accounting and tax requirements;
- manage and improve our business and services; and
- protect our legitimate business interests.
We will only use personal information where we have an appropriate lawful basis for doing so.
4. Our Lawful Bases
Depending upon the circumstances, we may process personal information because:
Contract — processing is necessary to take steps at your request before entering into a contract or to provide services you have asked us to provide.
Legitimate interests — processing is necessary for the legitimate interests of operating and administering our business, responding to business enquiries, maintaining appropriate records and communicating with customers, provided those interests are not overridden by your rights.
Legal obligation — processing is necessary for us to comply with an applicable legal requirement.
Consent — where we specifically ask for your consent, for example for certain forms of marketing or non-essential website technologies where consent is required.
The lawful basis used depends on the purpose for which the information is being processed. The ICO requires organisations to identify and explain their applicable lawful bases rather than simply treating consent as the basis for everything.
5. Information Used to Provide Compliance and Permitting Services
Where you engage 5K Consultancy Ltd for compliance, licensing or environmental permitting support, you may provide information relating to your business, site, employees, directors, contractors or other individuals.
We will use this information only where reasonably necessary to provide the agreed service, administer our relationship with you or meet applicable legal requirements.
Where our work involves preparing information for an application or regulatory process, information may need to be provided to the relevant regulator, local authority or other organisation as part of that work.
We will only do this where appropriate to the service you have instructed us to provide.
6. Sharing Your Information
We do not sell your personal information.
We may share personal information where reasonably necessary with organisations involved in providing or administering our services, which may include:
The Environment Agency, local authorities and other relevant regulatory or public bodies, where necessary for work you have instructed us to undertake.
Professional advisers, such as accountants, legal advisers or insurers where appropriate.
Service providers, including providers of website hosting, email, IT, document storage, payment or other business systems used by 5K Consultancy Ltd.
We may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal rights.
Where another organisation processes personal information on our behalf, we take appropriate steps to ensure that the information is handled appropriately.
7. International Transfers
Some technology and service providers may process or store information outside the UK.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is made in accordance with applicable UK data protection requirements.
The ICO requires privacy information to address international transfers where applicable.
8. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing our services and meeting legal, regulatory, tax, accounting and business record-keeping requirements.
Different types of information may therefore be kept for different periods.
When personal information is no longer required, we will take appropriate steps to securely delete or dispose of it.
9. Keeping Your Information Secure
We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Access to customer information is limited to those who reasonably require it for legitimate business purposes.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
10. Marketing
We will not automatically add you to a marketing list simply because you make an enquiry.
Where we send electronic marketing communications, we will do so in accordance with applicable data protection and electronic marketing requirements.
Where consent is relied upon, you can withdraw that consent at any time.
11. Your Data Protection Rights
Depending upon the circumstances and the lawful basis being used, you may have rights relating to your personal information, including the right to:
access personal information we hold about you;
correct inaccurate or incomplete information;
request deletion of your information in certain circumstances;
request restriction of processing in certain circumstances;
object to certain uses of your personal information;
request data portability in certain circumstances; and
withdraw consent at any time where we rely upon consent.
Not every right applies in every situation.
To exercise your rights, contact:
12. Your Right to Object
You have the right to object to certain processing of your personal information where we rely upon legitimate interests.
If you wish to object, please contact us at:
13. Complaints
If you have concerns about how we use your personal information, please contact us first so that we have an opportunity to address your concerns.
You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.
Information Commissioner's Office
14. Cookies and Our Website
Our website may use cookies and similar technologies.
Where cookies are necessary for the website to function, they may operate without consent where permitted by law. Where consent is required for other cookies or technologies, we will seek the appropriate permission.
Further information should be provided in our Cookie Policy.
15. Links to Other Websites
Our website may contain links to third-party websites.
5K Consultancy Ltd is not responsible for the privacy practices of third-party websites. We recommend reviewing the privacy information provided by the relevant organisation when leaving our website.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices or legal requirements.
The latest version will be published on our website and the “Last updated” date at the top of this page will be amended accordingly.
17. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
5K Consultancy Ltd
Trading name of 5K Management Consultancy Services Ltd
Email: info@5kconsultancyltd.com
Website: www.5kconsultancyltd.com